About this policy
Mika WMS is a work application used by authorized staff to manage warehouse, delivery and outlet operations. Your organization provides your account and controls your access. This policy describes information used by the app; it should be read alongside your organization’s applicable privacy notices.
Information used by the app
Depending on your role and use of the app, information may include your name, account and contact details, role and organization, work activity and records, device and notification information, location, and photographs you choose to provide. The app uses the camera for tasks such as scanning and capturing receipt photos.
Location information
Mika WMS can use precise or approximate location for delivery route sharing and arrival evidence. When a driver starts sharing a route, location updates can continue while another app is open or the screen is off, with an ongoing notification.
For outlet managers, the app uses precise location to confirm check-in at an outlet. If background location is allowed, the app can check location during a checked-in shift, including when the app is closed or not in use, to help confirm attendance at the outlet. Monitoring is designed to stop at check-out, sign-out or midnight. Background permission can be declined; you can also change location permissions in your device settings.
How information is used and shared
Information is used to provide app functionality, manage access, support warehouse and delivery operations, maintain attendance records and respond to support requests. Work information may be available to authorized people in your organization. Service providers may process information to operate the service, including notification delivery. The responsible organization must confirm the recipients and any other uses before this policy is published.
Security and retention
The app sends data to its backend using an encrypted connection. The responsible organization must specify the retention periods for account, location and work records, the security measures used to protect them, and the reasons for any retention after a deletion request before publishing this policy.
Your choices and requests
You can control app permissions in your device settings. Some features may not work without the necessary permissions. To ask about your information or request its deletion, see data requests. Your organization may need to verify your identity and determine which records it is required to retain.
Contact
For questions, contact your organization’s administrator or Mika Appliances at mikacare@mikaappliances.com. The organization should confirm the appropriate privacy contact before this policy is published.